Intake Coordinator

JOB DETAILS

The Washington County Johnson City (WCJC) Animal Shelter is known for providing high quality care to animals in need of homes. The Intake Coordinator will be in a part-time, on-site position that focuses on receiving new animals surrendered to the shelter.

ABOUT THE COMPANY

The WCJC Animal Shelter is a non-profit animal shelter located in Johnson City, TN. WCJC Animal Shelter strives to be a safe place for dogs and cats who are lost, surrendered, neglected, or mistreated, and who deserve a chance with a loving family of their very own. WCJC Animal Shelter places all animals who can humanely and safely be adopted into a loving home. An incredibly dedicated staff, generous volunteers, and donors ensure every animal is given all the care and resources available to help them thrive in a new forever home. WCJC Animal Shelter serves over 3,000 animals a year with 40 employees and volunteers.

JOB DUTIES AND EXPECTATIONS

• Receive animal control calls and complaints relating to dogs, cats and other animals
• Work closely with Animal Control Officers and local first responders
• Complete the intake process for new animals surrendered to the shelter
• Ensure animals receive appropriate vaccines upon entry
• Evaluate new animal medical and adoption needs
• Document animal control calls and new animal intake into database
• Assist with providing food through the Food Bank
• Assist with planning next steps for animals after intake
• Participate in adoption reviews, as needed
• Follow shelter policies and procedures
• Collaborate with the team to evaluate and improve shelter standards
• Participate in staff meetings and trainings
• Provide reports to leadership, as requested
• Contribute to a positive work environment
• Crosstrain in areas of the shelter, as appropriate
• Participate with shelter events, as appropriate
• Provide a high level of customer service when in-person and answering the phone
• Assist with additional tasks, as assigned

PHYSICAL REQUIREMENTS

• Part-time employment, less than 30 hours per week
• 90% on-site, 10% off-site at events or mall, etc
• Travel requirements – none
• Must be able to lift up to 50lbs
• Job is approximately 50% walking/standing and 50% sitting

BENEFITS

• Retirement
• PTO
• Holidays

QUALIFICATIONS

• High school diploma
• Experience working with animals
• Customer service experience
• Work independently and as a part of a team
• Excellent organizational skills
• Strong ability to prioritize needs
• Solid communication skills
• Ability to work with various populations and education levels
• Punctual and dependable